Recordings and transcripts
Teams already records and transcribes your calls. Each recording shows up in Salesforce with a speaker-by-speaker transcript shortly after the call ends.
Takes over fromGong's call recorder and transcription
Zunzet / Gong alternative
Gong alternative
Call recordings and AI notes in Salesforce, without Gong.
If your team mainly uses Gong to record calls, read transcripts, and get notes into Salesforce, you may not need the license. We build it inside your org on the Microsoft Teams recordings you already have, add AI call notes that cost a few cents a call, and get the Gong non-renewal in before the notice date.
- Free 30-minute renewal review
- Fixed price, about half of one year's license
- You own everything we build
What your reps see
Every call lands on the deal, with the notes already written.
The recording plays beside its transcript, and a click on any line jumps the video there. A few minutes after the call ends, the AI notes are ready and the summary is logged on the opportunity, where managers already look.
Illustration with sample data.
yourcompany.lightning.force.com
Kestrel Freight, pricing review
Tue, Oct 13 · 32 min · Teams recording
Fleet renewalNotes ready
DRPS
12:41 / 32:08
Talk time32 min
Priya Shah58%
Dana Reyes42%
Topics
PricingRenewal dateCompetitor
AI notes3 min after the call
Brief
Kestrel wants all 40 trucks on one plan. Their contract renews March 1 with 60 days' notice, so they need to decide by December 31.
Action items
- Send the 40-truck quote by Friday
- Book a call with their CFO
- Set Dec 31 as the decision date
Risk
A competitor offered three months free.
Summary logged on Fleet renewal
TranscriptClick a line to jump there
12:28Dana ReyesIf we put all forty trucks on one plan, does that change the picture?
12:41Priya ShahIt does. Our contract renews March first, and they want sixty days' notice.
13:02Dana ReyesThen you'll have a quote by Friday, so your CFO sees it in time.
What you get in Salesforce
The parts of Gong most teams use, rebuilt in your org.
Built on Salesforce and the Microsoft 365 you already pay for, and the Gong job each piece takes over.
AI call notes
A brief, action items, risks, and next steps, written by an AI model your org calls directly. You pay a few cents per call, not per seat.
Takes over fromGong's AI call summaries
Logged to the right deal
Calls match to the account and open opportunity by attendee email, and the summary goes on the activity timeline where managers already look.
Takes over fromGong's Salesforce sync
Click a line, hear the moment
The transcript sits beside the recording. Click any line to jump there, or search every call for a competitor's name or a price.
Takes over fromGong's call player and search
Talk time and topics
Talk time per speaker and the topics that came up on each call, so a manager can coach without sitting through all of it.
Takes over fromGong's call stats
Private by default
Reps see their own calls and managers see their team's. One click shares a call with everyone, for training or a win review.
Takes over fromGong's call library
Straight answer
Where Gong still earns its keep
Big teams that coach from call libraries every day, forecasts built on deal signals, or dialing and email sequences run from the same tool. If that's you, Gong may be worth the license, and the review will say so. Often the answer is fewer seats.
How it works
Four steps, timed to your notice date.
Most call-recording sunsets take a few weeks. Moving your call history adds a pass, so we start from the notice date and work back.
The renewal date isn't your deadline. The notice date is.
-
01
Inventory
Where your calls happen today, which reps open Gong each week, and what managers actually use it for.
You getA usage report by rep and feature that you keep after we're done.
-
02
Decide
What moves into Salesforce, what Microsoft 365 already covers, and anything worth keeping. Every call comes with a fixed quote.
You getA written recommendation and a fixed quote.
-
03
Rebuild
Recording sync, the call page, and the AI notes built in a sandbox first, then tested on a week of real calls with your reps.
You getCalls, transcripts, and notes your sales team signs off on.
-
04
Retire
Your call history and transcripts moved over, then cutover, Gong disconnected from Salesforce, and the non-renewal sent before the deadline.
You getA closed contract and a smaller bill.
Questions
Before you book.
Do we need Microsoft Teams?
It's the simplest path, since Teams already records and transcribes. If your calls run on Zoom or a phone system that saves recordings with transcripts, we can usually bring those in too. We confirm what you use on the review call.
Is the AI another subscription?
No. Your org calls an AI model's API directly, and you pay the provider per use, usually a few cents a call. There's no per-seat fee and no package of ours to license.
Where do the recordings live?
In SharePoint or OneDrive, which you already pay for. Salesforce keeps the transcript, the notes, and a secure link, so the video plays on the call record without using up Salesforce storage.
What happens to our old Gong calls?
We export your call history and transcripts before the contract ends and load them onto the matching accounts and opportunities. Recordings come over too, where your Gong plan allows the export.
What does it cost?
About half of one year's Gong license, as a fixed price agreed before you commit, with a $2,500 minimum. Half at signing, half at go-live. After that, the AI notes cost a few cents a call.
Which tools can this replace?
The recording, transcript, and call-notes side of tools like Gong, Chorus, and Avoma. If yours isn't listed, the review is still free.
Free renewal review
Tell us when Gong renews.
We'll reply within one business day with times for a 30-minute call. Bring the order form if you have it, since the notice clause is usually in there.
Or email us
hello@zunzet.ai